Frequently Asked Questions
How can I reduce allergens and increase humidity in my home?
With a high efficiency air cleaner, you can remove up to 99% of the pollen and spores that find their way into the home. There is also a great reduction in household dust, dirt, smoke, and other air pollutants. Your indoor air will become cleaner and fresher while reducing the allergens and dust that circulate throughout the house. With a whole house humidifier, you can relieve the irritating discomfort of dry indoor air. The humidifier reduces itchy skin, scratchy throats, static electricity, and damage to your furnishings and woodwork. Since humid air feels warmer than dry air, you do not have to set the thermostat as high to feel the comfort you want. A lower thermostat setting will reduce the costs of your energy bill. A humidifier adds moisture and improves your comfort while increasing the energy efficiency of your indoor weather system. On the other hand, a central dehumidifier removes excess moisture and helps control the humidity inside your home.
What does SEER and HSPF mean to me?
SEER (Seasonal Energy Efficiency Ratio) is the measure of efficiency by which the cooling process of air conditioners and heat pumps is rated. The higher the SEER number, the greater the efficiency, which translates into greater energy savings. Today, U.S. regulatory agencies require all new models to have a 13.0 SEER rating or better. Most major manufacturers offer a line of air conditioners and heat pumps that range from 13.0 SEER to 16.0 SEER. HSPF (Heating Seasonal Performance Factor) is the efficiency measurement used to gauge the efficiency of the heating mode of heat pumps. Again, the higher the number, the greater the efficiency. Today's models are required to have a minimum 6.8 HSPF.
Why should I purchase a service agreement?
Proper care of your equipment can save you real dollars on your utility bills. Some air conditioning and heating problems can double operating costs without reducing comfort. Just 100th of an inch of dirt or film on an evaporator coil can reduce cooling and heating efficiency by 5%. All leading manufacturers recommend regular maintenance to maintain peak performance. A service agreement will give you the piece of mind that your system is operating at optimum efficiency and performance. To get a detailed list of all Pullen Air Conditioning Service Agreements and what they include click here.
Where can I get information about financing programs?
Pullen has several financing programs available to fit most budgets. For more information, please call 504-833-1106.
Can I just replace the outdoor unit on an older system to save money?
No. Replacing only the outdoor unit will sacrifice your comfort and lower the efficiency of the unit. In fact, you can lose up to 15% of the unit's efficiency! Even worse, your system may fail sooner than normal and most manufacturers' warranties will be voided. You should seriously consider buying a complete heat pump system.
How do I select a contractor?
Make sure they are licensed and insured and that the technicians are well trained and certified. It’s very important that they make you feel comfortable and that they have an excellent reputation with good references.